Work with HPM
HPM helps holistic and integrative practices give patients a thoughtful first connection and keep the work around care moving. The people behind that support learn each practice's procedures and speak as part of its office.
The work
Our reception team handles agreed calls, scheduling, messages, documentation, and follow-up for the practices it supports. Team members learn client-specific systems, know when to ask for help, and pass clinical decisions to the practice's authorized staff.
What matters here
- Clear and kind communication
- Reliable follow-through
- Attention to detail
- Sound judgment when a situation does not fit a script
- Comfort learning several systems and following documented processes
How people get ready
New team members learn HPM's approach, practice-specific procedures, and tools, then work under supervision before handling assigned work independently.
Interested in working with HPM?
Send a short introduction.
Prefer email? Send a short introduction directly.
Contact@hiring.hpmteam.com